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Bolt Insight career site
Client Services · London · Hybrid

CRM & Sales Operations Manager

Location: UK (hybrid, London office)
Salary: competitive

 

We are seeking a highly organised, analytical, and commercially minded Sales Operations Manager to support and optimise our global sales function. This person will be responsible for managing our HubSpot CRM, help designing efficient sales and reporting processes while ensuring our commercial teams around the world have the tools and structure needed to hit revenue targets.

 

Key Responsibilities

HubSpot CRM Ownership

  • Serve as the internal owner of HubSpot: maintain the CRM platform architecture, data structure, fields, rules, workflows and integrations.

  • Ensure CRM integrity, data hygiene, lead routing, and lifecycle stage compliance

  • Build dashboards, automation rules, sequences, and deal tracking workflows including opportunity stages, qualification criteria, and pipeline management standards.

Tooling & Technology Stack

  • Evaluate and implement new sales tools as needed.

  • Collaborate with Bolt’s internal engineering team on development requirements.

Commercial Analytics & Reporting (if you are up to the challenge)

  • Build accurate forecasting and revenue projections.

  • Track and analyse conversion rates, win/loss insights, deal cycle time, rep productivity metrics.

  • Provide sales performance reporting to the leadership team.

 

Requirements

  • 2+ years of experience in Sales Operations, Revenue Operations, or similar using HubSpot.

  • Deep understanding of HubSpot CRM (mandatory)

  • Strong analytical mindset and proficiency in Excel/Sheets and data-driven reporting.

 

Why Work for Bolt Insight?

  • Hybrid working — home or London office (UK work rights required).

  • Private Medical Insurance via Vitality.

  • Nest Pension contributions.

  • Employee referral bonuses.

  • Virtual and in-person team gatherings.

  • Recognition awards for outstanding contributions.

Department
Client Services
Locations
London
Remote status
Hybrid

About Bolt Insight

Bolt Insight is a global market research company built to help organisations make better decisions by staying closer to the people they serve. 

Founded in 2019, Bolt was created to challenge the idea that insight has to be slow, fragmented or disconnected from real decision-making.

Our mission is to bring real consumer voices into the heart of business, in a way that is faster, more scalable and more actionable.

Our technology is designed by researchers, for researchers, with ethics, transparency and human oversight built in from the start. AI accelerates the process, but it is human judgement that gives insight its meaning.

Today, Bolt is powered by a team of over 50 specialists across London, Istanbul, Paris, New York and Singapore. We support clients around the world, helping them explore markets, test ideas, refine experiences and uncover opportunities with confidence.

Founded in 2019
Co-workers 50+
Client Services · London · Hybrid

CRM & Sales Operations Manager

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